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Ordered a couple of items. The first was a air intake kit. I had put in all my info for my truck and chose one from the list to order. Won't fit. Called to tell them and they asked if I had called manufacturer...ummm no. Said I needed to contact them to verify wrong part. They were closed, so went to website. The part they sent me was a universal fit- for cars, not trucks, but did find right model- $90 more. Called back autoplicity and was told I need to go through email to get an RA# to return wrong part- site says I can call. Been on hold for over 20 mins and still waiting. Hope the Nerf bars I ordered fit! Update- they called me back, got my RA#. Very pleased with how Nick handled things- it was what I expected the first time. He verified the NERF bars will fit and will be changing the website so the universal intake does not show on list for vehicles with larger air outlets. Changing my rating to show my satisfaction with how it was eventually handled.
From: Willowynd | Date: 7/21/2016 11:44 PM
Lowest prices of what I was looking for and super fast shipping!!
From: Nursepink | Date: 7/17/2016 12:51 PM
Good price
From: Mark Lohr | Date: 6/14/2016 9:35 AM
Autoplicity had the lowest online price for the product I wanted. Being a new product, the listing did not have a shipping weight so the shipping could not be calculated. Had to call customer service to complete the order, but they were eager to help out and seemed to be based in North America. Shipping ended up being higher than expected, but it did arrive in two days via ground. The item was well packed/sealed in a reused box. Overall, a positive experience and quick order processing.
From: ehoff121 | Date: 5/6/2016 3:15 AM
Product was a good price, fast shipping and great costumer service! will do business again!
From: AaronSwan | Date: 2/29/2016 8:39 PM
"Customer service was very helpful, very good prices. On its way the next day."
From: Debbey | Date: 1/7/2016 2:52 PM