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Product reviews for Gates 39416 DriveAlign Automatic Belt Drive Tensioner
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Existing reviews
best prices on the all items i looked into
From:
Cody
|
Date:
2/2/2017 6:47 AM
Quick and convenient.
From:
Benjamin P
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Date:
1/16/2017 9:41 AM
So far, so good. More after receipt of product and installation.
As it turned out, I ordered the wrong window kit, which is completely my fault, so I will have to pay return shipping and there will be a restock fee. Customer service dealt with my issue promptly once I made contact, but phone contact must not be the preferred method because there was an 18 minute wait to speak to a rep. Sales calls are answered immediately, and I did wish to order the correct part instead, but as soon as I said I needed to return the first item, I was put back on the 18 minute hold without being asked if I wanted to go ahead and place the next order. The person who handled the return also did not ask whether I wanted to order the replacement item, and the only reason I mention this is that they could have applied my refund to the next purchase, but no big deal, each transaction will be a separate entity.
As it turned out, I ordered the wrong window kit, which is completely my fault, so I will have to pay return shipping and there will be a restock fee. Customer service dealt with my issue promptly once I made contact, but phone contact must not be the preferred method because there was an 18 minute wait to speak to a rep. Sales calls are answered immediately, and I did wish to order the correct part instead, but as soon as I said I needed to return the first item, I was put back on the 18 minute hold without being asked if I wanted to go ahead and place the next order. The person who handled the return also did not ask whether I wanted to order the replacement item, and the only reason I mention this is that they could have applied my refund to the next purchase, but no big deal, each transaction will be a separate entity.
From:
Sally V
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Date:
12/31/2016 12:43 PM
grate
From:
gus
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Date:
12/5/2016 9:46 PM
Easy
From:
Tracy M
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Date:
11/8/2016 5:48 PM